Privacy
Information used to handle your request.
Last updated August 12, 2026. This pilot notice explains the basic handling of information submitted through Local Fix Match.
What we collect
We collect the appliance problem description, appliance category, urgency, location, contact details, referral page, and consent record that you submit. If voice intake is used, audio and transcription may also be processed.
Why we use it
We use this information to organize the request, assess whether it is serviceable, contact you, route it to a relevant independent repair provider, prevent abuse, and measure whether the service works.
Who receives it
A request may be shared with an independent repair provider when needed to seek a match. Providers operate independently and confirm their own availability, price, and service terms.
Retention and choices
We keep request records only as long as reasonably needed for routing, operations, legal obligations, and fraud prevention. To request access or deletion, email [email protected].